!D Cloud

Implementation & hosting

Fastest implementation plan in the industry

The benefits of RFID make it a no brainer to implement. However, implementations used to be complex and time consuming. Until now. !D Cloud makes it easy to implement RFID in your stores, because !D Cloud is able to process and exchange data on barcode level (EAN13, UPC12 or any other) but still lever the benefits of unique item level information. There is no need to modify or replace your ERP system and there is a minimal need to involve your IT department. The cloud-based solution allows easy data analysis and comparisons between stores. This makes !D Cloud the must consider option for your business.

Scalable & robust

It takes one minute to set up !D Cloud for one store, but it just as easily scales to hundreds or thousands of stores. The state-of-art database technology foundation of !D Cloud is able to support the billions of events generated by in-store readers and applications. In one country or across the globe, because this is why you want to pick a cloud solution instead of doing it all yourself.

GS1 EPC standards

To ensure interoperability between in-store solutions and other parts of the supply chain, !D Cloud is based on the GS1 EPC standards. That means that RFID labels are encoded using the EPC SGTIN-96 standard, the readers communicate via the EPC Gen2v2 Air Interface (RAIN RFID) and the interfacing between systems is based on the EPCIS 1.2 standard.

Easy integration

!D Cloud is founded on API’s. All those API’s are accessible to our customers or 3rd party solution providers. This means that !D Cloud can be easily be extended or integrated with other RFID applications in your stores, the Distribution Centers or higher up in the supply chain. All API’s are secured with industry standard OAuth authentication.

!D Cloud @ River Island

See why & how River Island rolls out !D Cloud to 280 stores

Software as a service

!D Cloud is a cloud-hosted software-as-a-service (SaaS) solution that functions as a scalable integration layer between the existing ERP system and RFID readers. There is no need to replace your existing IT infrastructure, add any new in-store infrastructure or change the current ERP system. !D Cloud enables you to quickly benefit from the RFID deployment and also grow with you during a future RFID roll-out. The !D Cloud Software as a Service (SaaS) solution is based on cloud computing with a multi-tenant database design (SaaS level 3). This makes !D Cloud a highly robust, internationally scalable and competitive solution.

Benefits of SaaS

A key reason why retailers choose a SaaS solution is the fact that is significantly reduces the required IT support, because the feature development, system maintenance and support are outsourced. Once the decision is taken to roll out RFID, SaaS drastically shortens the time to benefit and new software updates and ongoing enhancements become available as developed. Last but not least, as SaaS is delivered over the cloud, it can be accessed on any web browser.


The architecture of !D Cloud is highly robust to withstand failures and physically runs in multiple datacenters on Nedap-owned and managed servers using internet connections with failover that are certified up to the highest standards. All this is guaranteed in an service level agreement (SLA) from us that you can show your business.

Technology in the background

To ensure optimum security and the highest system uptime, !D Cloud utilizes state-of-the art technologies such as ‘NoSQL’ Cassandra database cluster, ‘AMQP’-based RabbitMQ message queue, OAuth 2.0 token-based authentication, Elastic Search fast-searching database and Kafka stream processing.

How to section…

This HOW TO SECTION section gives answers to the most common questions. If you can’t find an answer to your question, please contact us.

How to get started with !D Cloud

Once you are convinced that using RFID with !D Cloud is the way forward, there are still preparations required to reap the benefits of RFID. Most of your articles need to be equipped with RFID labels. This is still a significant investment – if you haven’t proven RFID will work for your company. But how can you prove RFID is working for you if there are no products tagged?

Nedap Retail has a unique, low-cost high-impact, three stage approach that will solidify the business case for the usage of RFID in your company.

  1. Workshop In a workshop with your stakeholders and our retail experts we put together a business case based on the specifics of your business, our experience and benchmark it against results of comparable retailers.
  2. Pre-rollout The business case is validated in a set of stores, with a selection of tagged merchandise. The products can be tagged in the DC or in the store. We are there to support you with the whole process of initiating and running the pre-rollout, step by step, for each store.
  3. Rollout With a proven business case, we will prepare you for the rollout and take care of the end-to-end execution.

Typically it takes less than a month from the initial contact to the pre-rollout.

How to get RFID on the products

To gain the benefits from using !D Cloud in your stores, the articles in your store need to have RFID labels on them. Nedap provides you with all the ways to do this, which allow you to move smoothly from proving the business case in a few stores to a full scale roll-out. Where in-store or DC tagging is replaced with source-tagging, we work together with the most advanced and reliable RFID label suppliers in the world and will take care of RFID-specific topics, like item serialization, best label/chip combination for your application selection and quality testing.

If you want to work with your existing trim provider, that’s also fine with us. If needed, we will advise on the requirements and educate them on the RFID technology aspects and put processes in place to verify the quality and fit-for-purpose of the RFID labels they propose. In the end, the solution is only as good as the weakest link and we at Nedap like to partner with you to make sure the total solution works as designed and gets you the return on investment we jointly aimed for.

If your products already have RFID labels, great! If they are encoded with GS1 compatible standards, you can start with !D Cloud tomorrow.

How to use Software as a Service (SaaS)

Software as a Service, also known as “on demand software”, is a service where software is hosted in the cloud by the software provider; in this case, Nedap. With SaaS, users are not required to maintain a server or install the system on a local PC. They simply access the SaaS via any Web enabled device, which makes it easy to implement and perfectly scalable. Nedap’s SaaS services include the design, implementation and hosting of the !D Cloud software.

How to calculate my stock accuracy

Talking to retailers, we realize that many retailers have a different definition for stock accuracy than we do. Because if we talk about stock accuracy, we mean the stock accuracy at item-level. Interested to learn more? Simply download the white paper “A new definition for stock accuracy in the retail sector”. In this white paper, we first analyze what is meant with ‘stock accuracy’ and then take a close look at the existing methods to calculate stock accuracy. Finally, we introduce a new definition to calculate the stock accuracy that suits the retail sector.

How to increase my product availability with !D Cloud

It takes 3 steps to increase stock accuracy and product availability.

  1. Upload ERP data in !D Cloud
    The first step is to export the data from your existing e-POS or ERP system (‘what your system expects you have in store’) to !D Cloud, together with master data (information on the barcodes and the name, size, color of products).
  2. Count your merchandise
    The next step is to count the store merchandise with an RFID handheld reader and the !D Cloud app on a mobile device. The app assists the store employee to achieve a high count accuracy by providing a count reference, showing what ‘has not been counted yet’.
  3. Evaluate and act on the differences
    !D Cloud interprets and translates the RFID count data from all stores into accurate stock information and generates actionable reports highlighting the differences between the data from your ERP system and the RFID counts. The difference lists can be reviewed and approved in !D Cloud. When approved, the effective accurate stock information is fed back into the ERP system.

How to choose the right inventory solution

If you wonder whether to choose an inventory solution using RFID handhelds or fixed RFID readers, we can help you out. Simply download the white paper “Deciding for a fixed RFID infrastructure” and find out what is right for your retail organization.

How to program RFID labels

1. Encode with handheld
The easiest way to program blank labels, is to do ‘Scan & Encode’ with a handheld reader linked to the !D Cloud app. The employee will first scan the product barcode, and then in a second step program the serialized barcode (EPC) in the RFID label. This will predominantly be used in the stores for incidental encoding labels.

2. Print
‘Scan & Print’ also works with a barcode reader, but instead of encoding plain labels with a handheld- a RFID label printer will print and encode the label at the same time. This process can happen in the Distribution Center, or in the store when larger volume is to be printed.

3. Pre-printed labels
When moving to a larger scale implementation, the RFID labels need to be applied either at manufacturing, or in the Distribution Center. The best solution is to use pre-printed RFID labels or tags, based on the quantities ordered at the garment manufacturer. We have partnered with companies that have a large network of local print shops and deliver excellent quality around the globe.

How to test !D Cloud first

To help you get a better understanding of how !D Cloud works and what it can bring to your retail organization, we offer a free 30-day trial. Simply fill in this form to get started. During the trial, we will closely work with you to define the key performance indicators, enthuse your staff and make sure you get the most out of !D Cloud.

How to start, adjust or cancel my !D Cloud subscription

Licenses for !D Cloud are always for one month. Each month, you can simply upgrade or cancel your subscription if you do not want to use it anymore. No strings attached. If you want to switch to another package, all you have to do is contact us.

Of course, you can try !D Cloud first with our free trial offer. If you become a paying customer after the trial, we convert your free trial to a paying subscription, keeping all the work you have done intact. During the trial, we will closely work with you to define the key performance indicators, enthuse your staff and make sure you get the most out of !D Cloud.

Watch the !D Cloud story

Learn more about the philosophy behind !D Cloud

Questions? We have the answers.

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