!D Cloud App

Make RFID work for your store staff

App for in-store RFID processes

The !D Cloud app is an essential part of the !D Cloud solution to raise the stock accuracy and product availability in retail stores. Store employees use the !D Cloud app for all in-store processes like counting, tag programming and checking what items need to be refilled from the stock room.
The required training is minimal, because the app is extremely easy to use. This will make your RFID solution more effective, scalable and reliable. We put a lot of effort into making RFID easy to understand, simple to use and rewarding for your store staff.

Available for iOS & Android




User-friendly design

iOS & Android

With !D Cloud, you can choose the operating system and mobile device you prefer. The app is available for iOS and Android mobile devices and can simply be downloaded from the App Store and Google Play.


The majority of retailers are not limited to one country or region and the store associates speak many different languages. To make RFID work for your store teams, !D Cloud supports a large range of languages, and we can easily add more languages when required.

User-friendly design

As the !D Cloud app works just like other popular mobile apps, store associates can easily get used to working with RFID. New staff members can be trained in a matter of minutes, because all processes are fully geared towards an optimum user experience.

!D Cloud @ River Island

See why & how River Island rolled out !D Cloud to 280 stores

User experience & feedback

!D Cloud comes with a modular set of features and pricing model depending upon your needs. The app supports all essential in-store RFID processes like (team) counting, refill or label programming, printing and identification. Each feature is thoroughly tested to make sure it is fit for purpose and easy to understand. The !D Cloud app works similar to other popular apps and provides a lot of feedback to the users so they know if they are on the right track.

Assisted counting

The first question store associates always ask when they are introduced to RFID is “how can I be sure I counted everything?”. We have embraced this feedback and introduced ‘assisted counting’. With this feature, store associates can always see how far they are in the counting process, but also which items have not been counted yet. After the count, the results are immediately available in !D Cloud Web for analyzing and benchmarking.

Team counting

Team counting makes it easy to do a count in a large store. Each team member uses its own RFID handheld reader and mobile device to count a section of the store. When the counts are send to the !D Cloud server, all individual counts are combined and an overview of the complete store is available in !D Cloud Web. During the team count, the progress of all team members is visible to everyone.


Immediately after the RFID count, the !D Cloud app presents a ‘Refill suggestions’ list that highlights which items are not present on the sales floor, but are available in the stock room. This enables a faster and more accurate refill process. To make it even easier, also pictures of the products are included, which makes it possible that even new staff members can perform refill effectively.

Search & identify

Whenever a specific item needs to be searched – for example to refill missing items, to serve a customer in the store or to fulfill a web order from the store, the search can be done quickly using the !D Cloud app and the RFID handheld reader to locate the item within the store or stock room.

Program & print

To program individual RFID labels – for example when a label has fallen off or an item is returned, your store staff can easily program a new RFID label using the !D Cloud app. !D Cloud also offers out-of-the box integrations with a range of RFID label printers to directly print RFID labels in the stores or in the DC from the app.

Receive & ship

The !D Cloud app can also be used to receive goods and verify if the contents in the box are the right items by comparing the items against an Advance Shipping notice (ASN). For transferring items to another store, !D Cloud offers the ‘shipping’ feature to make sure the correct items are sent off. Thereby, the store stock is more accurate and the ERP system is updated with the correct information.

Find & Prep

Find&Prep lets your store staff find certain products that require action, such as products with price promotions. Until now, store staff had to spend hours searching for these products, using printed forms and an outstanding recollection of the store’s inventory.  Thanks to Find&Prep, your store staff will be equipped with a powerful tool which easily locates products by a RFID handheld device.

Diplay Compliance

Display Compliance takes the guesswork our of visual merchandising. It enables store employees to display the best items in each store, provides an overview of product displayed in stores and garantuees a consistent brand experience.

Watch the !D Cloud story

Learn more about the philosophy behind !D Cloud

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