Nedap and Novatec intensify partnership to further unlock the potential of loss prevention systems in German market

The Netherlands, Groenlo, December 14, 2020

Nedap N.V. and Novatec GmbH today announced that they will scale up their collaboration in the German market with regards to Nedap Retail loss prevention solutions. This step is a result of a close and long-standing relationship. Novatec will be commercially and technically responsible for the majority of Nedap loss prevention business in Germany, supported by Nedap. Both organizations have stated that the arrangement will take effect on January 1, 2021.

Rob Schuurman, Managing Director at Nedap Retail, states: “ Novatec has proven themselves as a valuable partner in the past two decades. That is why we are looking forward to intensifying this collaboration. By joining forces and thus becoming more firmly rooted in the German market, we expect to expand our proven added value to existing and new German customers in the field of loss prevention. It will also increase our commercial strength by operating locally.”

Willy Derichs, CEO at Novatec comments: “Ramping up the collaboration with Nedap is an important step for us and represents a solid relationship, based on professionalism and trust. Numerous retailers are already experiencing the benefits of Nedap’s reliable technology in the field of loss prevention systems. Our team is excited to further expand the services around these solutions in the German market.”

Inventory management solution

Nedap also intensifies its activities in the German market with regards to promoting !D Cloud – Nedap’s leading RFID-based inventory management platform in the apparel and fashion industry. A dedicated team of Nedap experts will focus on assisting retailers to adopt RFID. !D Cloud is used by fashion retailers worldwide to improve merchandise availability in stores and throughout their supply chains, in order to execute a successful omnichannel strategy. Schuurman states: “We see a lot of traction for RFID-based inventory management in the German apparel and fashion industry and strongly believe that it is one of the markets in Europe where the RFID-adoption will grow exponentially over the next years.”

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Media contact:
Ilse Protsman
Marketing Communications Manager
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Nedap and Tag Company join forces in the UK retail market

The Netherlands, Groenlo | February 11 2020

Nedap N.V. and Tag Company Ltd. today announced that they will join forces in the UK market regarding Nedap retail loss prevention solutions. This combination brings together the technical and commercial strengths of both companies. Both organizations have stated that the arrangement will take effect 1 March 2020.

This cooperation stems from the close relationship that has been established over the past few years. Tag Company will be responsible for all Nedap EAS business in the UK and will be fully supported by Nedap. The two companies already had a significant position in the market separately, the new combination has a dominant market share.

Rob Schuurman, Managing Director at Nedap Retail, commented: “We highly respect the way Tag Company established itself as a trusted retail partner and are excited about this intensified cooperation. We strongly believe that we will be able to provide our customers with an even better service in the UK retail market by joining forces, consolidating our market share. Together, we will be able to serve the UK market as a strong, reliable partner for retail article surveillance solutions.”

Jon Marchese, Managing Partner at Tag Company reacted: “We are extremely proud that Nedap puts this trust in us. This alliance is an important step for us and reflects our outstanding relationship. The Nedap EAS solutions stand for quality and innovation, which have already proven their value to the British retail market. With the cooperation between Tag Company and Nedap, we expect to further unlock the potential of these solutions.”

Inventory management solution
Nedap also intensifies its activities in the UK market regarding the promotion of !D Cloud – Nedap’s leading RFID-based inventory management platform in the apparel and fashion sector. This means that a dedicated Nedap team will fully focus on assisting retailers to adopt RFID. !D Cloud is used by fashion retailers worldwide to improve their on-shelf merchandise availability and execute a successful omnichannel strategy. Schuurman states: “We see a lot of traction for RFID-based inventory management in the UK apparel and fashion industry and strongly believe that it is one of the markets in Europe where the RFID-adoption will explode over the next years.”

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Media contact:
Ilse Protsman
Marketing Communications Manager
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Mountain Warehouse selects Nedap for global RFID roll-out

Inventory accuracy a key factor to maintain growth


The Netherlands, Groenlo, February 4th 2020

Mountain Warehouse, a major UK outdoor apparel and equipment retailer, has selected !D Cloud, Nedap’s leading inventory management solution for a global deployment to 400 stores. The deployment started in January 2020 in the United Kingdom, continuing with Europe, North America and New Zealand with the main objective being to improve inventory accuracy, leading to better product availability.

Strategic roadmap around RFID

Mountain Warehouse has been growing year on year for 2 decades now. To continue this success, it’s vital that the retailer continues to be agile and move with customer behavior. Aligning bricks and mortar with the digital experience of using RFID is an essential ingredient to maintain this growth.

“We have been very successful over the past 22 years at Mountain Warehouse. To build on this growth, we made the decision in 2019 to RFID source tag our inventory. As a result of this, we will benefit hugely from having full inventory visibility. Knowing what is in stock allows us to provide better product availability, improving our customer proposition, whilst increasing sales.”, comments Jamie Morgado, Head of Retail Operations at Mountain Warehouse.

Eliminating a high level of investment with Virtual Shielding™

Mountain Warehouse ran a previous project looking into the benefits of RFID. The improvement in accuracy, although with a different supplier, supported the business case which in turn started the Request for Proposal process.

“We were looking for an experienced supplier with a platform that was simple to integrate to, could scale internationally with ease, and was lightweight to setup from an IT perspective. We also wanted an application that is easy and fun for our store staff to use. We feel that Nedap’s experience in the market and approach to RFID, fits in very well with our objectives and culture at Mountain Warehouse, not only now, but where we want to be in the future too”, comments Alexandria Smuts, Head of IT Delivery at Mountain Warehouse.

In addition to experience and references, not having to invest in shielding materials was an important driver for Mountain Warehouse when selecting !D Cloud. Alexandria Smuts: “One key aspect in choosing Nedap was their Virtual Shielding solution, which will help stores with their shop floor replenishment process, maximizing on-shelf availability. Virtual Shielding removes the requirement to physically shield stock rooms with RFID blocking paint or foil, which facilitated a lower level of investment for roll out.”

Similar philosophy

“It is an absolute pleasure to welcome Mountain Warehouse to our !D Cloud community”, comments Nick Markwell, Business Lead !D Cloud UK at Nedap. “We share the same philosophy that inventory accuracy is the fundamental building block to enabling product availability. This will open more doors for future growth, opening up omni-channel initiatives and ultimately providing their customers with better choice. We are looking forward to helping Mountain Warehouse deploy RFID globally and supporting them to develop their RFID roadmap, so that they can continue to build on their very strong 22 years of trading.”

Essentiel Antwerp selects Nedap’s cloud-based RFID platform for European roll-out

The Netherlands, Groenlo | October 8 2019

First Belgian fashion brand to deploy RFID on a large scale

Nedap announces that luxury brand Essentiel Antwerp signed up for a European deployment of !D Cloud, Nedap’s leading inventory visibility platform. Implementing RFID technology throughout Essentiel’s stores worldwide, enables the brand to optimize inventory accuracy in order to ensure on-shelf product availability. The roll-out will start first semester 2020 when the first source tagged items hit the stores, and will be completed within two months.

Fast roll-out through self-deployment

In order to ensure a fast and smooth roll-out process, Essentiel Antwerp will be using Nedap’s self-deployment methodology. This methodology enables Essentiel to deploy at a fast pace, using existing in-house training and roll out infrastructure.

Peter Bruggeman, CFO at Essentiel Antwerp comments: “We knew cloud-based RFID was our way to go, after thorough research during the last two years and experience with systems hosted locally. We got in touch with Nedap in our quest for a proven cloud-based solution that was easy to deploy on a global scale. Using Nedap’s self-deployment methodology we are able to move at the fastest possible pace during our global expansion.”

Software-as-a-service

Nedap’s !D Cloud software suite is a Software-as-a-Service solution specifically developed for retail RFID applications. It offers retailers the quickest route to implement RFID and improve their in-store inventory accuracy to over 98%. Essentiel Antwerp integrates !D Cloud with Microsoft Dynamics Navision such that realtime insights into inventory levels and the exact location of each item also enables the successful introduction of omnichannel services.

“Essentiel Antwerp already had extensive knowledge about the value and use cases of RFID technology and why this is key for future-proof retailing”, says Bruno Bakker, Business Developer RFID at Nedap Retail Benelux. “Realtime inventory visibility through RFID enables Essentiel Antwerp to develop omnichannel services or to easily share inventory information between stores. This helps Essentiel always have the right product available and serve their customers in the best possible way.”

 

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Media contact:
Ilse Protsman
Marketing Communications Manager
 +31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Outdoor Voices selects Nedap to unlock best-in-class omnichannel services

Boston, MA, September 5, 2019

Digital-first activewear brand implements RFID inventory management to improve web order fulfillment and on-shelf availability

Today Nedap announces that digital first activewear brand Outdoor Voices has selected !D Cloud, Nedap’s leading RFID inventory management platform. One of the key objectives within this deployment is achieving full inventory visibility. This implies that all items, whether located in the distribution center or in stores, are consolidated into one centralized inventory hub. This allows Outdoor Voices to further unlock omnichannel services, such as ship-from-store, without the need for separate stock in order to fulfill web orders and replenish stores.

“Outdoor Voices is a revolutionary brand that’s a prime example of fulfilling the omni-channel dream, merging the online and offline experience into one omni-channel”, says Rob Schuurman, President Retail Nedap Inc. “They selected the !D Cloud as a turn-key solution to further enable the omni-channel journey to their customers. One of the key objectives is achieving full and reliable inventory visibility throughout their retail chain to successfully deliver concepts like ship-from-store and BOPIS.”

Stores are community drivers and act as hubs for Recreation and #DoingThings

Nate Peterson, Vice President of Supply Chain at Outdoor Voices comments: “For us as a digitally native brand, it’s important that our online experience mirrors that of our shops and this plays an important part in our strategy of activating locally and amplifying digitally. Our job is ensuring that we have the key partners in place who can provide best-in-class experiences for our customers so that regardless of whether or not they purchase online or through our shops, we send them home with the apparel they’ve been looking for.”

RFID is a no-brainer

The Outdoor Voices team already had experience using RFID and knew the value it brings retail organizations. Kevin Harwood, Vice President of Technology at Outdoor Voices explains: “Nedap enables our store employees to better manage our omnichannel experience, where we can complete inventory counts with 99 percent accuracy and therefore expose our customers to every last unit available within our inventory. This coupled with the seamless integration of our newly implemented NewStore technology will ensure we can serve our customers wherever they are located, online or offline.”

Ship-from-store

As a digital-first company, online orders play a significant part of Outdoor Voices’ business. Order fulfillment therefore is crucial. One of the key results of the pilot project is that the amount of lost sales due to inaccurate stock dropped significantly. Web orders are located and picked from store shelves using Zebra RFID handhelds equipped with the !D Cloud app. Orders are then shipped from there when they are not available in the distribution center. In addition, in-store safety stocks can be lowered as full inventory visibility allows for efficient replenishment.
Besides the benefits to their omnichannel journey, the use of RFID allows for increased product availability and improved on-shelf availability that has ultimately transpired in a lift for Outdoor Voices.

Hilbert Dijkstra, Director of Business Development for !D Cloud Americas says: “Full inventory visibility paves the way to unmatched omnichannel services, allowing Outdoor Voices to continue their journey of building the No. 1 digital activewear brand. We are looking forward to continuing our partnership with this young and ambitious retailer, enabling them to do what they do best: grow their community and serve them in the best possible way. Wherever, on whichever social platform, and whenever they decide to buy”.

 

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Media contact:
Ilse Protsman
Marketing Communications Manager
 +31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Embedded Nedap checkout solution increases sales and reduces losses

The Netherlands, Groenlo, September 3 2019 

First RF-based antenna in food retail allows retailers to combine article security and customer-friendliness
Today, Nedap announces the launch of the Checkout Antenna for loss prevention in food retail. The Checkout Antenna can reach an alarm response rate of nearly 100% without the cost of security guards. This new solution also decreases stress caused by alarms for both customers and for checkout staff.

“By introducing the Checkout Antenna, we are making a big step towards bringing together customer-friendliness and security in food retail,” said Dennis Brian, Sales Director of Food Retail at Nedap. “This antenna is placed at the end of the conveyor belt, before the payment terminal. It allows checkout staff and customers to maintain eye contact throughout the process. Staff can respond to a discrete alarm in a natural way causing potential losses to become sales. Stressful situations at the checkout are avoided, which contributes to a pleasant shopping experience while improving article security levels. This results in much higher alarm response rates than with traditional EAS systems positioned at store exits – and without the expense of security guards.”

Suitable for new and existing checkout installations
Nedap has already integrated the Checkout Antenna technology with various leading manufacturers. This allows for ease of integration, a polished finish and ensures optimum use of space in checkout aisles. The Checkout Antenna is also suitable for attaching to existing checkouts, and still utilizes less space than most types of antenna. Closing the gap between loss prevention and inventory management

For more information, visit: https://www.nedap-retail.com/sectors/food/

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Media contact:
Ilse Protsman
Marketing Communications Manager
 +31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Samsøe & Samsøe selects Nedap’s cloud-based RFID platform for European roll-out

The Netherlands, Groenlo, August 29, 2019

Full inventory visibility enables improved product availability in both stores and supply chain

Nedap, the global leader in RFID-based retail solutions, announced today Samsøe & Samsøe, one of Denmark’s fastest growing fashion retailers, has selected Nedap leading RFID platform !D Cloud, as a foundation for their RFID implementation. Known as an international brand rooted in Scandinavian simplicity, Samsøe & Samsøe is positioning itself to take RFID beyond the brick and mortar store walls in order to develop a future-proof omnichannel strategy.

Nedap’s !D Cloud enables Samsøe & Samsøe to achieve real-time view on stock levels and their precise location within the store, closing the gap between e-commerce and physical shopping. The application of RFID raises stock accuracy to a minimum level of 98% resulting in improved product availability and increased sales.

“One of our strongest brand values is simplicity,” said Tommy Nimand, CFO at Samsøe & Samsøe. “This is reflected in the design of the collections and is also a major aspect in our shopping experience. Our goal is to achieve full stock visibility through RFID, whether it is in our warehouse or in stores. Solving the out-of-stock challenge unlocks full omnichannel potential and creates the ultimate customer experience across all boundaries in retail. We want our customers to be able to shop everywhere and return anywhere, whether an item is purchased in Copenhagen or in London.”

Virtual Shielding™
The newest feature within Nedap’s !D Cloud platform, Virtual Shielding™ (patent pending), benefits Samsøe & Samsøe by allowing store staff to easily read RFID tags by using RFID handheld devices and automatically determine the exact location within a store of RFID tags in an accurate way. This smart allocation technology solves the problem of reading RFID tags through walls and eliminates the need for physical shielding by equipping stock rooms with aluminum foil or RFID blocking paints. This feature saves retailers both time and money.

Guaranteed stock availability in clean flagship store interior
Samsøe & Samsøe’s newly opened flagship store in Copenhagen is designed according to a minimalistic store concept. “In order to ensure the store’s clean look, the number of displayed items is limited to two pieces per style. Nedap’s Virtual Shielding functionality determines which items are located on the store floor and which items are kept in the stock room. This ensures a clean store ambiance, the best customer experience, and ensures we don’t lose a sale due to stock inaccuracy,” said Nimand.

“We are delighted to work with Samsøe & Samsøe because they are committed to an innovative omnichannel strategy that serves their customers,” said Elles te Boome-Harbers, Global Sales Business Developer at Nedap Retail. “Using cloud based RFID as their ‘common language’, enables us to align involved suppliers of such as labels, ERP and POS systems. This ensures the ability to track individual items throughout the entire supply chain” explains Elles te Boome-Harbers. “We are looking forward to further aligning their internal processes to meet customers’ future needs and demands, safeguarding true omnichannel retailing.”

RFID-based Electronic Article Surveillance
In addition to RFID for stock management, Samsøe & Samsøe store entrances are equipped with Nedap iD Top RFID-based overhead EAS systems. This safeguards a high levels of security while maintaining open store entrances. All Samsøe & Samsøe items are RFID tagged at the source of production. This means that no additional loss prevention is needed, as stock is already 100% security tagged. This eliminates additional in-store tagging costs.

 

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Media contact:
Ilse Protsman
Marketing Communications Manager
 +31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Nedap launches RFID Loss Prevention Academy

The Netherlands, Groenlo, August 27th 2019 

Online academy supports retail executives by providing a resource center of knowledge, study guides, and tests to help aid in adoption and education of RFID technology

Nedap, the global leader in RFID-based retail solutions, today launches the RFID Loss Prevention Academy. This is an online learning environment, which consist of free online courses, study guides and tests. This will help retail executives to develop critical skills, test knowledge, and demonstrate expertise in the area of RFID-based loss prevention.

Rob Schuurman, Managing Director of Nedap Retail comments: “Reduction in inventory due to shoplifting, employee theft, or other errors, significantly impacts a retailer’s bottom line – to the tune of nearly $100 billion annually in direct losses worldwide. Regardless of where retail operations are located, shrink is a universal foe.
Nowadays, RFID is the technology that enables retailers to prevent losses. With this e-learning, we as Nedap are sharing our expertise in the field of RFID-technology. This will help retailers to gain more understanding in the area of RFID-based EAS, enabling them to reduce the impact of losses affecting the retail industry.”

RFID-based EAS
RFID-based EAS technology creates a real-time understanding of what, when and how specific items go missing by integrating item-level inventory and loss prevention data. This new insight leverages EAS and RFID inventory-visibility technologies to provide a complete pictures of loss events to help take loss prevention efforts to the next level.

  • Track and manage retail shrinkage from all source to store, in real time
  • Facilitate secured & seamless checkouts
  • Creating Unique Shopper Experiences with open entrances
  • Differentiate between actual store shrink and other forms of inventory distortion
  • Pinpoint shrink sources, in the store and all along the retail supply chain
  • Ability to respond directly to alarms using an Alarm Notification App
  • Analysis of system data, which predicts potential shrinkage

Closing the gap between loss prevention and inventory management
More and more retailers and brands are choosing RFID to gain insight into their inventory at item level. This ensures optimal product availability. The foundation of most RFID implementations is that all items are provided with an RFID label at the source of production. The same RFID label is used for inventory management and item security. This means that no additional loss prevention is needed, as stock is already 100% security tagged from source. This eliminates additional in-store tagging costs and in the same time, it enables retailers to unlock omnichannel services such as secured mobile checkout.

RFID for loss prevention is also available as a stand-alone option. This provides retailers with a future-proof loss prevention system if they prefer to implement RFID for inventory management at a later stage.

For more information regarding the RFID Loss Prevention Academy, visit: www.nedap-retail.com/academy

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Media contact:
Ilse Protsman
Marketing Communications Manager
 +31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com 

Nedap announces five-year extended warranty on EAS products

Groenlo, The Netherlands, 9 April 2019

Nedap today announces, warranty on all new iSense-based EAS systems will be extended for up to 5 years. This applies to connected systems opted with a Fast Remote Service subscription, installed after March 31st.

It is essential for retailers to make sure their EAS systems are well-ran, in order to prevent losses by e.g. theft. Nedap provides an online platform, allowing to solve 81% of the service calls remotely, without the need to dispatch a technician to the store. This keeps system downtime to a minimum, saving retailers both time and money on maintaining EAS systems.

Rob Schuurman, Managing Director of Nedap Retail explains: “Connectivity already is widely adopted amongst retailers in order to give their customers the best possible shopping experience. You can tell by the fact that data-driven concepts such as Secure Mobile Payment are gaining popularity.
We decided to extend warranty on connected iSense systems in our belief that connectivity is also key in unburdening the modern retailer. Trouble-free operation enables retailers to do what they do best: serving their customers.”

Nedap iSense EAS products have a standard warranty term of 1 year. Extended Warranty will be available for new stores with connected systems for the period of a Fast Remote Service contract (3 or 5 years) after March 31 2019.

For more information about Nedap’s warranty service please visit: www.nedap-retail.com/warranty

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Media contact:
Ilse Protsman
Marketing Communications Manager
+31 (0)544 47 19 18
+31 6 55 41 51 67
ilse.protsman@nedap.com
www.nedap-retail.com

RBTE 2018: Nedap showcases RFID solutions

“EAS in the Cloud” & “RFID in the Cloud” for secured mobile payments & Omnichannel

Groenlo, The Netherlands, 30 April 2018

At the upcoming RBTE trade show in London, from 2-3 May 2018, Nedap (booth D105) presents its latest RFID solutions that boost the product availability in retail stores. The featured innovations for effective loss prevention and improved stock management lead to a perfect on-shelf product availability and enable true Omnichannel retailing.

Nedap & MishiPay showcase “EAS in the Cloud”
An increasing number of retailers is offering alternatives to the traditional point-of-sale by offering the possibility to their customers to do the payment on their own mobile device. These ‘seamless checkout experiences’ however conflict with traditional EAS solutions. At RBTE, Nedap and MishiPay showcase how mobile payments can be combined with RFID-based EAS systems to effectively prevent merchandise from being stolen.

Stock accuracy & Omnichannel with “RFID in the Cloud”
The !D Cloud software suite is a Software-as-a-Service solution specifically developed for retail applications, giving retailers the quickest route to implement RFID and improve their in-store stock accuracy to over 98%. The detailed insights into the stock accuracy and the exact location of each item is also the basis to successfully introduce Omnichannel concepts like “click & collect” or “buy online & return offline” without adding complexity or a separate supply chain.

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Learn more about what you can expect at RBTE 2018

Media contact:
Janna Dirks
Marketing & Communications Nedap Retail
T +31 (0)544 471 904
US 646 751 8820
janna.dirks@nedap.com

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